Service Offerings
Big White Spa Services Ltd is a well-established premium hot tub maintenance service operating at Big White Ski Resort. Our many satisfied customers appreciate our ongoing commitment to providing consistent and thorough care of their valuable commercial and residential vacation properties. We carefully hand pick and train our water quality technicians to make sure they meet the highest standards. Our experienced managers and technicians help clean and inspect our clients’ hot tubs on a regular basis to ensure quality control. We always go the extra mile because our customers deserve the best!
Hot tub service highlights
- Complete selection of maintenance packages and individual services to meet your all your needs
- Premium quality chemicals, filters and parts supplied
- Security inspection with photo verification
- Manager available seven days a week
- Certified technician on staff for repairs (plumbing, electrical, etc.)
- Commercial liability insurance and coverage by WorkSafe BC
- Professional presentation
- Service records provided in condo
- References available upon request
Attention property managers: special programs and volume discounts available – please contact us for details.
Maintenance packages (all packages include new filters)
WINTER (Nov. 15-April 15 or ski area opening to ski area closing)
1) Maintenance Package #1 for light family use only: start up, shut down with winterization , two new filters if required, water quality check on Fridays, one complementary water change during the season if required.
2) Maintenance Package #3 for regular rental units: start up, shut down with winterization , two new filters if
required, water quality checks on Mondays, Thursdays and Saturdays, check in/check out service in addition to regular checks, two complementary water changes during the season if required.
SUMMER (April 15 to Nov. 15)
3) Maintenance Package #4 for rental properties: start up, shut down with winterization , two
new filters if required, one water quality check mid-week with additional check in/check out service, one
complementary water change during the season if required.
4) Summer Light package for light use properties only (owner use or long term rentals – no short term
rentals):
- startup or water change instead of shutdown in April
- one new standard filter in April
- water checks every two weeks from Apr. 28 to Nov. 10
- shutdown in November
Plus:
- option to switch to another package if circumstances change.
YEAR ROUND (12 MONTHS)
5) Maintenance Package #5 comprising Maintenance Package #3 and Maintenance Package #4
NOTE: Water changes at beginning and end of season can be substituted for startup and shutdown
services in all packages if hot tub is kept running 12 months a year.
INDIVIDUAL HOT TUB SERVICES
Start up of hot tub.
Shut down of hot tub.
Extra water quality checks.
Hourly repair.
Parts, repairs, troubleshooting – please call for estimate
SECURITY CHECK SERVICES
- Off-season security checks -please contact us for details.
HOUSEKEEPING SERVICE WINTER AND SUMMER
Available from our housekeeping division Valley to Summit Cleaning – please contact us for details.
For pricing contact:
Mailing Address: PO Box 45025 Kelowna, BC, V1P 1P3
Business Hours: 8:30 – 5 pm daily
Phone: Mountain Office – Operations: 778-797-2117
Sales & Customer Inquiries: 778-797-2117
Address: Snowpines Estates, Big White, BC
Email: info@bigwhitespaservices.com